🔒 Privacy Policy - Studio 21 Media LLC

Overview Privacy Policy

Your Privacy Matters
At Studio 21 Media LLC, we respect your privacy. We collect only the info we need — like your name, email, and payment details — to provide our services, keep things running smoothly, and improve your experience.

We never sell your personal data. Sometimes we share information with trusted service providers (like payment processors and email platforms) to help us deliver what you’ve signed up for.

You have rights to see, change, or delete your data — whether you’re in the U.S., the EU, or elsewhere. If you’re in California, you can also ask us not to share your data for marketing.

We use cookies to make our site work better and to understand how people use it. You can turn cookies off in your browser anytime.

We keep your information safe using secure servers and encryption, but no system is 100% hack-proof. If something happens, we’ll let you know.

For more details, check out our Full Privacy Policy further below.

Full Privacy Policy

Effective Date: August 14, 2025

Studio 21 Media LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you visit our websites, use our products or services, or interact with us in other ways.

We comply with applicable privacy laws, including the European Union General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data protection laws in the United States and internationally.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Name, email address, phone number, postal address

  • Payment information (processed securely via third-party payment processors; we do not store full credit card numbers)

  • Account login details (if you create an account with us)

  • Communications you send us (emails, customer service requests)

B. Information Collected Automatically

  • IP address, browser type, device information, operating system

  • Pages visited, time spent on pages, clicks, referring websites

  • Cookies and similar technologies (see Section 8 below)

C. Information from Third Parties

  • Social media platforms (when you interact with our accounts)

  • Business partners or affiliates who share data with us in compliance with privacy laws

2. How We Use Your Information

We use personal data for the following purposes:

  • To provide and improve our products, services, and websites

  • To process payments and fulfill orders

  • To communicate with you, including sending newsletters or promotional offers (with your consent where required)

  • To personalize your user experience

  • To comply with legal obligations and prevent fraud

  • To analyze website usage and improve marketing

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area (EEA) or UK, we process your personal data on one or more of the following legal bases:

  • Your consent (Art. 6(1)(a) GDPR)

  • Performance of a contract (Art. 6(1)(b) GDPR)

  • Compliance with legal obligations (Art. 6(1)(c) GDPR)

  • Legitimate interests (Art. 6(1)(f) GDPR)

4. Your Rights

If You Are in the EEA or UK (GDPR Rights):

You have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time (where applicable)

  • Lodge a complaint with a supervisory authority

If You Are a California Resident (CCPA Rights):

You have the right to:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt-out of the sale or sharing of personal information (we do not sell your personal data)

  • Non-discrimination for exercising your privacy rights

To exercise your rights, contact us at support@studio21.media

5. Data Retention

We keep personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. How We Share Your Information

We do not sell personal information. We may share data with:

  • Service Providers: Payment processors, hosting providers, email marketing services, analytics providers

  • Legal Requirements: If required by law, regulation, or legal process

  • Business Transfers: In connection with a merger, sale, or acquisition of our business

7. International Data Transfers

If you are outside the United States, your information may be transferred to and processed in the U.S. We use safeguards such as Standard Contractual Clauses (SCCs) to protect your data when transferring from the EEA/UK.

8. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Keep you logged in

  • Analyze site usage

  • Deliver targeted advertising (with consent where required)

You can control or disable cookies through your browser settings.

9. Data Security

We implement technical and organizational measures to protect personal data, including encryption, access controls, and secure servers. However, no system is 100% secure.

10. Children’s Privacy

Our services are not directed to children under 13 (or under 16 in the EEA) without verifiable parental consent. If we learn we have collected data from a child without consent, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted with a new “Effective Date.”

12. Contact Us

If you have questions or requests about this Privacy Policy, please contact:

Studio 21 Media LLC
Email: support@studio21.media
Address: Based in Boston, Massachusetts (full address provided upon written request)